Effective Date: August 19, 2024
1. Introduction
Welcome to Homely Touch. We are committed to protecting your privacy and ensuring your personal data is handled in a secure and compliant manner. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website, homelytouchgoods.com (the “Site”).
2. Data Collection
We collect the following types of personal data:
- Contact Information: Name, email address, and phone number.
- Transaction Data: Payment details, purchase history, and shipping address.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our Site.
- Usage Data: Information about how you use our Site and interact with our content.
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- To Provide and Manage Our Services: This includes processing orders, managing your account, and providing customer support. The legal basis for this processing is the necessity of performing a contract with you.
- To Improve Our Services: We analyze your usage data to enhance our Site and services. The legal basis for this processing is our legitimate interest in improving our services.
- To Communicate With You: This includes sending you updates, marketing information, and responding to your inquiries. The legal basis for this processing is your consent or our legitimate interest in maintaining customer relationships.
- To Comply With Legal Obligations: We may need to process your data to comply with legal obligations. The legal basis for this processing is our compliance with legal requirements.
4. Data Storage and Security
We implement appropriate technical and organizational measures to ensure the security of your personal data, including:
- Data Encryption: Data transmitted to and from our Site is encrypted using industry-standard SSL/TLS protocols.
- Access Controls: We limit access to your personal data to authorized personnel only.
- Regular Security Reviews: We conduct regular security assessments and updates to our systems.
5. Data Sharing and Transfers
We may share your personal data with:
- Service Providers: We use third-party service providers to assist with payment processing, order fulfillment, and other business operations. These providers are contractually obligated to protect your data and only use it for the purposes for which it was provided.
- Legal Authorities: We may disclose your personal data if required by law or in response to valid legal requests.
We do not transfer your personal data outside the European Economic Area (EEA) unless we ensure that adequate safeguards are in place.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You can request access to your personal data and obtain a copy of it.
- Right to Rectification: You can request correction of inaccurate or incomplete personal data.
- Right to Erasure: You can request deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You can request restriction of processing your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
- Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at deanojonaxl@gmail.com. We will respond to your request within one month.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a prominent notice on our Site. Please review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Homely Touch
Baguio City, Philippines
Email: deanojonaxl@gmail.com
We are committed to addressing any concerns you may have and to protecting your privacy.
Thank you for visiting Homely Touch and for trusting us with your personal data.